Terms and Conditions for Theoretical Courses

Identification

First aid course

A valid passport/ID/residence permit must be presented before the start of the course.

Traffic Education Course (VKU)

A valid learner’s permit is a prerequisite for participating in this course. It must be presented before the start of the course. Participants who do not possess a valid learner’s permit will be rejected on the course day at their own expense.

Course Attendance

Part 1 must always be attended first. Attendance for the remaining parts is only possible, if Part 1 has been successfully completed.

Registration

Registration must be done via the internet and the Terms and Conditions must be accepted. The registration is binding. Full course fees will be charged in case of no-show. Upon registration, you will receive a confirmation email. Please note: The email may sometimes land in the SPAM folder. If you have not received a confirmation, you can request it on the website (under Contacts). Subsequently, you will receive a written confirmation by mail within 5 days.

Course language

The course language is English. Participants who cannot follow the course due to lack of language skills, or cannot achieve the course objective, will be rejected on the course day at their own expense.

Course costs

The course fee must be paid on the course day in cash, by card or via TWINT. If the amount has already been paid in advance with a package deal, the course fees are waived. Please bring the package voucher on the course day.

Vouchers

If you have an issued Easy-Drive voucher or other discount vouchers, please bring them with you. The vouchers must be presented at the time of payment before the course starts (vouchers cannot be combined with other vouchers, discounts, or promotions).

Punctuality

We request punctuality. Lateness significantly disrupts the course and cannot be accepted. Those arriving late cannot participate in the course, and the full course fees will be charged. Only after payment can a new appointment be booked with Easy Drive GmbH.

Cancellation

The registration is binding. In case of inability to attend, you can cancel or rebook personally at the theory location at Klingentalstr. 90 in Basel (opening hours: Monday to Friday 4 pm – 7 pm and Saturday 1 pm – 4 pm) or via email (website: under Contacts) up to 5 days before the course starts without any financial consequences. After this period, the following cancellation conditions apply:

• Cancellations up to 5 days before the course start: free of charge
• Cancellations after 5 days before the course start or unexcused absence/late cancellation: 100% of the course costs

Only after payment can a new appointment be booked with Easy Drive GmbH.

Substitute Participant

If a prevented participant can organize a substitute for the same course, no course costs will be charged.

Illness / Accident

In case of illness or accident-related cancellation, written cancellation by email is mandatory no later than 30 minutes before the course starts. The cancellation will be annulled if a valid written medical certificate is submitted within 5 days after the course start. Medical certificates issued more than 5 days after the course date will not be accepted. In any case, a processing fee of CHF 30 will be charged. If a replacement participant is provided by the customer for the same course day, the processing fee is waived.

• Illness and accident-related cancellations received after the course start or less than 30 minutes before the course start, despite a medical certificate, will be considered as unexcused absences and thus charged at full course costs.
• Without a valid and accepted medical certificate, absence is considered as a no-show and will be charged at full cost.

Reminders and Collections

For invoices not paid by the end of the 30-day payment period, the debtor is required to pay reminder fees. The first reminder is CHF 30, and the second reminder is also CHF 30. In case of payment delay, we reserve the right to take legal action to collect the outstanding amount. Thus, additional incurred collection and prosecution costs will be borne by the debtor.

Behavior

Collegial and cooperative behavior is expected for a smooth course flow. If the course is hindered by inappropriate and disruptive behavior of a participant, the instructor has the right to exclude the participant from the course after a verbal warning. No claim for a refund of the course fee arises from such exclusion.

Course cancellation

If there are fewer than four participants, Easy Drive GmbH reserves the right to cancel courses up to 3 days before the course starts and rebook participants to other courses upon consultation.

Jurisdiction

Swiss law of obligations applies. The jurisdiction is Basel BS.